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Royal Mail - Item 'pending'

Posted: Sat Mar 17, 2018 11:10 am
by Tooncow
I have been given a tracking number and when I enter this into the Royal Mail tracking system, I'm shown a message that says 'The system is currently unable to confirm the status of your item with reference XXXXXXXXXXXXX. Please try again later.'

Any ideas why this is?

Re: Royal Mail - Item 'pending'

Posted: Sat Mar 17, 2018 11:14 am
by goalielot
It's not reached the UK yet. Royal Mail handle the parcel when it enters the UK and that's when you'll be able to track through the Royal Mail website.

Re: Royal Mail - Item 'pending'

Posted: Sun Mar 18, 2018 12:00 am
by ushuaia17
track on 17Track until it reaches the UK, then check Royal Mail track.